Field & Concept

Digital Account officer Worldline

Apply now
Apply now

Where will you work?

Worldline is a global player and market leader in the transactional services industry based in Brussels. WL provide high-tech services, consulting, system integration and managed operations to deliver business outcomes globally.

Within this multinational organization, the Ecom Team is looking for a dynamic and motivated young professional with strong communicative skills and a high sense of

responsibility! We are currently working in a 50/50 hybrid model.

What will you do?

As Digital Account Officer in Ecommerce, you are in charge of managing digitally a portfolio of E-com customers (Small/Medium) by getting regularly in touch with them by phone/communication platforms (Teams) and social media. You could also take part to some customers events if necessary.

You are responsible for retaining our existing Ecom merchants (Small & Medium segment), helping them grow (by identifying up & cross sell opportunities) and managing their needs.

You work on the basis of set goalsand performant tools to guide you through the retention/selling process.


·        We’re sure you are customer oriented, flexible and have a team spirit. You have a junior profile? no worries, we strongly believe in people with potential !


·         These following skills are also essential:

-         Passion for communication (listening, negotiating and convincing are your middle name)

-         You have a nose for commercial opportunities (up& cross sell)

-         You can listen to the customer’s needs and convert pain points in opportunities

-         Result driven

-         Reaching and overreaching your targets are a game you like to play.

-         Administration preciseness & follow-up of your sales activities in a CRM is a key ability

-         You are open to learn (internal/external trainings based on your needs to fulfill your daily job)

-         Fluent in Dutch and/or French and English (at least two of the three)

-         Bachelor degree in a relevant field / first Sales experience is an asset



What’s in it for you?

Working at this people-oriented company is above allchoosing an exciting job. On top

of that, we offer a large number of training hours and acareer path open to career evolution

You’ll also find a very good work-life balance and a verycompetitive package including :

an attractive salary, a monthly bonus, meal vouchers,company phone, laptop, etc.

Are you up for the challenge?

This job isn’t for everyone. We’re looking for a DigitalAccount Officer who can focus his energy on the targets, ensure results andeffectively communicate to all stakeholders. So, if you’re interested, don’thesitate to apply!

By clicking “Accept All Cookies”, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. View our Privacy Policy for more information.